
TERMS OF SERVICE,
PRIVACY & PLATFORM POLICY.
1. ACCEPTANCE OF TERMS AND IMPORTANT NOTICES
1.1 Agreement to Terms
By accessing or using the website, platform, mobile application, or any service offered by [COMPANY NAME] LLC ("Company", "we", "our", or "us"), you ("User", "Trader", or "you") agree to be legally bound by these Terms of Service, Privacy Policy, and Platform Use Policy (collectively, "Terms"). If you do not agree, you must immediately stop using our services.
1.2 Nature of the Company — Critical Disclosure
IMPORTANT: [COMPANY NAME] LLC IS A DIGITAL SERVICES COMPANY. IT IS NOT A BROKER-DEALER, INVESTMENT ADVISER, COMMODITY TRADING ADVISER, FUND MANAGER, BANK, MONEY TRANSMITTER, OR ANY OTHER TYPE OF REGULATED FINANCIAL INSTITUTION. THE COMPANY DOES NOT MANAGE, POOL, OR INVEST FUNDS ON BEHALF OF USERS. ALL EVALUATION PROGRAMS AND FUNDED ACCOUNTS OPERATE IN SIMULATED OR PROPRIETARY ENVIRONMENTS AND DO NOT CONSTITUTE SECURITIES, COMMODITIES, OR INVESTMENT PRODUCTS OF ANY KIND.
1.3 Updates to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting an updated version with a new effective date and, where appropriate, by email. Your continued use of our services after the effective date of any change constitutes your acceptance of the updated Terms.
1.4 Eligibility
You must be at least 18 years of age, have full legal capacity to enter into contracts, not be a resident of any country subject to U.S. OFAC sanctions, and not be subject to any legal prohibition on trading financial instruments. By using our services, you represent that you meet all eligibility requirements.
2. DESCRIPTION OF SERVICES
2.1 Evaluation Programs (Challenges)
The Company offers fee-based trader performance evaluation programs ("Challenges"). A Challenge is a digital service providing access to a simulated trading environment for a defined period, during which the participant's trading performance is assessed against objective criteria. The Challenge fee is a service fee — not a deposit, investment, or capital contribution. Access to a simulated funded account may be granted upon successful completion, subject to the terms of a separate Funded Trader Agreement.
2.2 Simulated Funded Accounts
Funded Accounts are proprietary digital environments owned and operated by the Company. They do not represent real brokerage accounts, real market capital, or investment vehicles. Participants do not deposit funds and acquire no ownership interest in Company assets. Performance-based compensation may be paid under a Funded Trader Agreement, representing service fees — not investment returns.
2.3 Educational and Technology Services
The Company may offer webinars, courses, video tutorials, written materials, mentorship programs, analytics dashboards, risk calculators, and performance tracking tools. All such content and tools are provided for informational and educational purposes only and do not constitute financial, investment, tax, or legal advice.
2.4 What the Company Does NOT Provide
The following are expressly excluded from the Company's services:
Brokerage services or trade execution on behalf of users in real financial markets;
Investment advisory, portfolio management, or personalized investment recommendations;
Management, custody, or transmission of user funds;
Any service requiring a license from the SEC, CFTC, NFA, FINRA, or any state regulator.
3. ACCOUNT REGISTRATION AND SECURITY
3.1 Account Creation
To access our services, you must create an account by providing accurate, complete, and current information including your full legal name, email address, and any other information required during registration. You agree to keep this information updated at all times.
3.2 Account Credentials
You are solely responsible for maintaining the confidentiality of your username and password. You must immediately notify us at [email protected] of any unauthorized access to or use of your account. The Company will not be liable for any loss resulting from unauthorized use of your account credentials.
3.3 One Account Per Person
Each person may maintain only one registered account unless otherwise expressly authorized in writing by the Company. Creating multiple accounts to circumvent evaluation rules, bans, or limits is prohibited and will result in permanent suspension of all associated accounts.
3.4 Account Suspension and Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, for violation of these Terms, suspicious activity, regulatory requirements, or at our sole discretion. Upon termination, your access to all services ceases immediately.
4. FEES, BILLING, AND PAYMENT
4.1 Service Fees
Participation in evaluation programs requires payment of the applicable fee as displayed at the time of purchase. All fees are stated in U.S. Dollars (USD). Fees must be paid in full before access is granted. Fees are service charges — not deposits, investments, or escrow funds.
4.2 Accepted Payment Methods
We accept the payment methods displayed at checkout, which may include major credit and debit cards (Visa, Mastercard, American Express), bank transfers, and cryptocurrency. Payment method availability may vary by region. By submitting a payment, you authorize the Company to charge the stated fee to your selected payment method immediately and in full.
4.3 Recurring Charges
If you subscribe to any recurring service, you authorize the Company to charge your payment method automatically at the agreed billing interval. You may cancel recurring services at any time through your account settings. Cancellation takes effect at the end of the current billing period; no refunds will be issued for the current period.
4.4 Failed Payments
If a payment fails due to insufficient funds, expired card, or any other reason, access to the relevant service will be suspended until payment is successfully processed. The Company reserves the right to retry the payment up to three (3) times within five (5) business days before canceling the order.
4.5 Price Changes
The Company reserves the right to change its fee schedule at any time. Price changes will be effective for new purchases immediately upon posting. Active subscriptions will receive at least 14 days' prior notice of any price change.
4.6 Taxes
All fees are exclusive of applicable taxes. You are solely responsible for all taxes, duties, and levies arising from your use of our services. The Company will not collect or remit taxes on your behalf except as required by law.
4.7 Currency Conversion
If your payment is processed in a currency other than USD, your bank or payment provider may apply exchange rates and conversion fees. The Company is not responsible for any such fees or for fluctuations in exchange rates.
5. REFUND POLICY
5.1 Nature of Purchase — Service Fee, Not a Deposit
ALL FEES PAID TO THE COMPANY ARE SERVICE FEES FOR ACCESS TO DIGITAL EVALUATION PLATFORMS AND RELATED SERVICES. FEES ARE NOT DEPOSITS, INVESTMENTS, OR CAPITAL CONTRIBUTIONS AND ARE NOT HELD IN ESCROW OR TRUST ON YOUR BEHALF. BY COMPLETING A PURCHASE, YOU ACKNOWLEDGE THAT YOU ARE BUYING A DIGITAL SERVICE.
5.2 General Non-Refund Policy
All purchases are FINAL AND NON-REFUNDABLE once digital access to the platform has been granted. By completing your purchase and accessing the platform, you expressly acknowledge and agree that: (i) the digital service has been delivered; (ii) no refund will be issued for failure to pass the evaluation; (iii) no refund will be issued for dissatisfaction with trading rules or results; and (iv) the non-refundable nature of this fee is a material and essential term of this transaction.
5.3 Enumerated Refund Exceptions
A refund will be considered ONLY in the following strictly defined and verified circumstances:
Verified Platform Outage: A documented technical failure on the Company's infrastructure that rendered the platform completely inaccessible for more than 72 consecutive hours after purchase activation, with no alternative access or evaluation reset provided.
Confirmed Duplicate Charge: A duplicate transaction confirmed by the Company's payment records for the identical service in the same billing session.
Confirmed Unauthorized Transaction: A charge confirmed as fraudulent through the Company's internal investigation, reported in writing within seven (7) calendar days of the transaction.
The following do NOT qualify as grounds for refund under any circumstances: failure to pass evaluation criteria, dissatisfaction with profit targets or loss limits, internet connectivity issues on the user's side, poor trading performance, change of mind, or disagreement with trading rules.
5.4 Refund Request Procedure
To request a refund under Section 5.3, submit a written request to [[email protected]] within seven (7) calendar days of the qualifying event, including: (i) full name and account ID; (ii) transaction ID and date of purchase; (iii) a detailed description of the qualifying circumstance; (iv) supporting documentation. Requests submitted outside this window or lacking documentation will be automatically denied. Approved refunds will be processed within 10 business days to the original payment method.
5.5 Chargeback and Payment Dispute Policy
Filing a chargeback or payment reversal with your bank or payment provider without first submitting a refund request to the Company and allowing ten (10) business days for a response constitutes a material breach of these Terms. Upon detection of a chargeback, the Company reserves the right to: (i) immediately and permanently suspend your account and all associated accounts; (ii) report your account to payment processor fraud prevention databases; (iii) recover any performance-based compensation paid or pending; (iv) pursue all available legal and contractual remedies. The Company maintains comprehensive records of all platform access events, trading activity logs, and service delivery confirmations that will be submitted to payment processors and arbitration panels in chargeback disputes.
6. PROHIBITED CONDUCT AND PLATFORM RULES
6.1 General Prohibitions
When using our platform, you agree NOT to:
Engage in market manipulation, wash trading, coordinated trading, or any deceptive trading strategy;
Use high-frequency trading bots, latency arbitrage tools, or any automated system not expressly permitted;
Share, sell, rent, or transfer your account or credentials to any third party;
Use our services for money laundering, fraud, or any unlawful purpose;
Reverse-engineer, decompile, scrape, or attempt to extract source code from our platform;
Submit false or misleading information during registration, KYC, or support interactions;
Interfere with the integrity or performance of our platform, servers, or networks;
Create multiple accounts without authorization to circumvent rules, bans, or limits;
Harass, threaten, or abuse Company staff or other users.
6.2 Platform Availability
We strive to maintain platform availability but do not guarantee uninterrupted access. Scheduled and unscheduled maintenance, technical failures, force majeure events, or third-party outages may cause interruptions. The Company will not be liable for losses resulting from platform unavailability.
6.3 Content Standards
Any content you submit through our platform (messages, feedback, profile information) must be accurate, lawful, and not infringe any third-party rights. We reserve the right to remove content and suspend accounts for violations.
7. INTELLECTUAL PROPERTY
7.1 Company Ownership
All content, software, algorithms, trademarks, logos, designs, trading rules, educational materials, and other intellectual property available through our services are owned by the Company or its licensors and protected by applicable copyright, trademark, and trade secret laws.
7.2 Limited User License
You are granted a limited, personal, non-exclusive, non-transferable, revocable license to use our platform and access our content solely for the purposes permitted under these Terms. This license does not include the right to: sublicense any rights; reproduce or distribute our content; create derivative works; use our brand or trademarks without written permission; or systematically extract data from our platform.
7.3 User Content
By submitting any content to our platform, you grant the Company a non-exclusive, worldwide, royalty-free license to use, display, and process such content for the purposes of operating and improving our services.
8. PRIVACY POLICY AND DATA PROTECTION
8.1 Data Controller
[COMPANY NAME] LLC is the data controller for personal data collected through our services. Our registered address is set forth in Section 15.
8.2 Data We Collect
We collect the following categories of personal data:
Identity Data: full name, date of birth, government-issued ID number, nationality, and photograph (for KYC purposes);
Contact Data: email address, phone number, and residential address;
Financial Data: payment method details (processed by third-party processors; we do not store full card numbers), transaction history, and payout information;
Trading Data: account activity logs, trade history, performance metrics, and session timestamps;
Technical Data: IP address, device identifiers, browser type, operating system, login timestamps, and cookies;
Communications Data: support tickets, chat logs, and email correspondence with the Company.
8.3 How We Use Your Data
We process your personal data for the following lawful purposes:
Contract performance: to create and manage your account, process payments, and deliver services you have purchased;
Legal compliance: to fulfill KYC/AML obligations, respond to regulatory inquiries, and comply with applicable law;
Fraud prevention: to detect, investigate, and prevent fraudulent activity, unauthorized access, and rule violations;
Platform improvement: to analyze usage patterns, troubleshoot issues, and enhance our services;
Communications: to send transactional notifications, service updates, and (with your consent) marketing messages;
Dispute resolution: to maintain records for arbitration, chargeback defense, and legal proceedings.
8.4 Data Sharing
We may share your personal data with:
KYC/Identity verification providers (e.g., Sumsub, Onfido, or equivalent) for identity verification;
Payment processors (e.g., Stripe, Checkout.com, or equivalent) for payment processing;
Fraud prevention networks and financial crime databases as required by law or legitimate interest;
Regulatory authorities, law enforcement, or courts when required by applicable law or legal process;
Professional advisers including lawyers, accountants, and auditors under confidentiality obligations;
Business successors in the event of a merger, acquisition, or sale of Company assets.
We do not sell your personal data to third parties for marketing purposes.
8.5 Data Retention
We retain personal data for the following periods: (i) Account and identity data: for the duration of your account plus five (5) years following closure, to comply with AML and regulatory requirements; (ii) Transaction and trading records: seven (7) years following the relevant transaction; (iii) Communications: two (2) years; (iv) Technical logs: twelve (12) months. Data may be retained longer where required by law or where a dispute is pending.
8.6 Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
Right of access: to request a copy of the personal data we hold about you;
Right to rectification: to request correction of inaccurate or incomplete data;
Right to erasure: to request deletion of your data, subject to our legal retention obligations;
Right to restriction: to request that we limit processing of your data in certain circumstances;
Right to data portability: to receive your data in a structured, machine-readable format;
Right to object: to object to processing based on legitimate interests;
Right to withdraw consent: to withdraw consent for processing based on consent, at any time.
To exercise these rights, submit a written request to [[email protected]]. We will respond within 30 days. Identity verification may be required.
8.7 Cookies and Tracking
We use cookies and similar tracking technologies to operate our platform, remember your preferences, analyze traffic, and prevent fraud. You may configure your browser to reject cookies, but some features may not function correctly. By using our platform, you consent to our use of cookies as described in our Cookie Policy, available at [yourcompany.com/cookies].
8.8 International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including the United States. We ensure that such transfers comply with applicable data protection laws through appropriate safeguards including standard contractual clauses or equivalent mechanisms.
8.9 Security
We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration, including encryption in transit and at rest, access controls, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute security.
8.10 Children's Privacy
Our services are not directed at persons under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.
9. KYC AND AML COMPLIANCE
We are committed to preventing money laundering, fraud, and terrorist financing. As a condition of using our funded account and payout services, you agree to complete KYC verification by providing a valid government-issued photo ID, proof of address dated within 90 days, and any additional documentation we reasonably request. We reserve the right to withhold or reverse payouts pending KYC completion. We may file suspicious activity reports (SARs) with relevant authorities without prior notice to you.
10. DISCLAIMER OF WARRANTIES
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF MALICIOUS COMPONENTS.
THE COMPANY MAKES NO REPRESENTATION THAT: (I) ANY USER WILL PASS ANY EVALUATION PROGRAM; (II) ACCESS TO A FUNDED ACCOUNT WILL RESULT IN PROFITABLE TRADING; (III) PERFORMANCE-BASED COMPENSATION WILL BE EARNED; OR (IV) SIMULATED TRADING RESULTS WILL REFLECT LIVE MARKET PERFORMANCE.
ALL EDUCATIONAL CONTENT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE FINANCIAL, INVESTMENT, TAX, OR LEGAL ADVICE. CONSULT QUALIFIED PROFESSIONALS BEFORE MAKING FINANCIAL DECISIONS.
11. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM YOUR USE OF OR INABILITY TO USE OUR SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.
The Company's total aggregate liability to you shall not exceed the total fees paid by you to the Company in the twelve (12) months preceding the event giving rise to the claim.
12. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless the Company and its members, managers, officers, employees, agents, and licensors from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (i) your use of our services; (ii) your violation of these Terms; (iii) your violation of any applicable law; or (iv) any misrepresentation you make to the Company or third parties in connection with our services.
13. THIRD-PARTY SERVICES AND LINKS
Our platform may integrate with or link to third-party services including trading platforms, payment processors, KYC providers, and analytics tools. We are not responsible for the content, privacy practices, or reliability of any third-party service. Your use of third-party services is governed by their respective terms and privacy policies. We encourage you to review those policies before providing your data to third parties.
14. DISPUTE RESOLUTION AND GOVERNING LAW
14.1 Governing Law
These Terms are governed by the laws of the State of _______________, USA, without regard to conflict of law principles.
14.2 Informal Resolution
Before initiating any formal proceeding, you agree to first attempt to resolve the dispute informally by contacting us at [[email protected]] with a written description of the issue. We will attempt to resolve it within 15 business days.
14.3 Binding Arbitration
If informal resolution fails, any dispute arising from or relating to these Terms or our services shall be resolved exclusively by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA), with proceedings conducted in _______________. The arbitrator's decision shall be final, binding, and enforceable in any court of competent jurisdiction.
14.4 Class Action and Jury Trial Waiver
YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ARBITRATION, OR REPRESENTATIVE PROCEEDING. ALL DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY. IF THIS WAIVER IS FOUND UNENFORCEABLE, THE APPLICABLE CLAIM SHALL PROCEED IN COURT WITHOUT A JURY.
14.5 Emergency Relief
Nothing in this section prevents either party from seeking emergency injunctive or other equitable relief from a court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm.
15. CONTACT INFORMATION
For questions, complaints, privacy requests, or refund requests:
Company Legal Name: _____________________________
Registered State: _____________________________
Registered Address: _____________________________
General Support Email: _____________________________
Privacy Requests Email: _____________________________
Legal / Compliance Email: _____________________________
Support Chat / Help Center URL: _____________________________
Business Hours (UTC): _____________________________
16. MISCELLANEOUS
16.1 Entire Agreement
These Terms, together with the Funded Trader Agreement (where applicable) and the Cookie Policy, constitute the entire agreement between you and the Company and supersede all prior communications and agreements regarding our services.
16.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
16.3 No Waiver
Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that provision in the future.
16.4 Assignment
You may not assign your rights or obligations under these Terms without the Company's prior written consent. The Company may assign its rights and obligations without restriction.
16.5 Language
These Terms may be translated for informational purposes. In the event of any conflict between the English version and any translation, the English version shall prevail.
DISCLAIMER: This document is a template for informational purposes only and does not constitute legal advice. Engage a licensed attorney to review and finalize before publishing.
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